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Article ID: 121691, created on May 22, 2014, last review on Jul 14, 2018

  • Applies to:
  • Plesk Automation 11.5


Open-Xchange was installed and configured as per

Webmail account was created, however, the option "mobile devices support" doesn't make any difference in the OX webmail interface.


Open-Xchange packages, required for mobile devices support functioning are missing.


  1. Make sure that Business Mobility Installation Guide is followed correctly for your corresponding OS.

  2. Install the following packages:

    yum install open-xchange-eas-provisioning ox-updates-backend open-xchange-eas-provisioning-gui ox-frontend open-xchange-eas-provisioning-sms open-xchange-help-usm-eas

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