Search Engine: Elastic

Article ID: 121639, created on May 20, 2014, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation 5.5
  • Business Automation 5.5
  • Business Automation 6.0


IP addresses were removed from a VPS. Now additional IP addresses are not used in the subscription, however in renewal orders customer is still billed for them.


Customer is billed for additional addresses, because the limit for IP addresses in the subscription is still unchanged.


  1. Go to CCP > Account > Buy Additional Resources
  2. Lower the limit for IP addresses to the desired value and place downgrade order.

Note: The same logic applies to any other measurable resources.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 801221f8cd76fba7300d1e6817c8e08b 92711db0799e8aefe8e51f12dace0496 e12cea1d47a3125d335d68e6d4e15e07 5356b422f65bdad1c3e9edca5d74a1ae 5b048d9bddf8048a00aba7e0bdadef37 2554725ed606193dd9bbce21365bed4e 3627d36199b8ff577605df76e2fa222b bb7e9177fb03488961a3ea554120f328

Email subscription for changes to this article
Save as PDF