Symptoms

Task fails:

Task name Register domains ('') in Autodiscover for service #`<SERVICE_ID>`
Last execution output   Provisioning request failed. Call of method "SW Managed Exchange::RegisterDomainsInAutodiscoverRedirect" failed.
Type: Parallels.Wpe.Utils.WpeProcedureException.

Inner exception(s):
-------------------
Exception calling "Execute" with "3" argument(s): "Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))"

Error position:
At C:\Program Files\Parallels\Windows Provisioning Engine\Providers\Common\ProviderUtils\ProviderUtils.psm1:53 char:26
+ [void]$Context.Execute <<<< ($Provider, $Method, $exec_data)

Type: Parallels.Wpe.PowerShell.PowerShellException.
-------------------
Exception calling "Execute" with "3" argument(s): "Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))"
Type: System.Management.Automation.MethodInvocationException.
-------------------
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
Type: System.UnauthorizedAccessException.

Cause

The provisioning scheme is misconfigured, and the execution of request from WPE server fails.

Resolution

Trace the request using WPE Request Tracer Tool and by using tcpdump.

Verify that WPE server is able to access the node, on which service number <SERVICE_ID> is running (it can be located in POA PP Infrastructure > Services) directly and resolves its hostname to the correct IP

Internal content