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Article ID: 121387, created on Apr 29, 2014, last review on May 3, 2016

  • Applies to:
  • Business Automation 5.5
  • Business Automation 6.0


In BA customer control panel (CCP), after pressing Buy More Services on Home screen the following error appears:

System Error
No access rights granted to method

On Account screen in CCP there is no Buy More Services link at all


CUST_PURCHASE_SERVICE privilege, that is needed for service purchase is not included in corresponding user's role


Add CUST_PURCHASE_SERVICE privilege to user's role. The absence of this privilege in role can be caused by manual changes or by some misconfiguration, which needs to be investigated additionally.

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