Search Engine: Elastic

Article ID: 121225, created on Apr 22, 2014, last review on Apr 27, 2014

  • Applies to:
  • Business Automation


An order of the reseller's customer fails with:

Service Creation Failed: Parallels Operations Automation error #error_code #1000, extype_id #200, module_id #AccountManagement, Account #XXXXXXX has no necessary resources to create subaccount, account type 3.. 


The reseller's subscription does not have the resource Client accounts (account type 3) or Reseller accounts (account type 2). The resource client accounts is listed as necessary - refer to the documentation.


  1. Add the resource to the branding service template from POA (deactivate the template, add the resource, specify the limit, activate the template back).
  2. Synchronize the limit from PBA (Branding service template -> Resources -> Client accounts Synchronize button, option Update Reseller Branding Subscriptions is required).
  3. Resubmit an order for provisioning.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF