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Article ID: 121055, created on Apr 12, 2014, last review on Oct 31, 2014

  • Applies to:
  • Operations Automation
  • Business Automation


There is a failed order in Parallels Business Automation - Enterprise (PBA-E). The following message appears in Home > Operation Director > Sales Manager > Customers Orders > Order Number > Provisioning Items:

Service Creation Failed: Parallels Operations Automation error # == Error while calling pem.activateSubscription == error_code = 0 error_message = There is no appropriate host for provisioning. IP Type: 'exclusive v4'; PHP4 Mode: 'As Module'; PHP5 Mode: 'Disabled'. 


There are no free exclusive IP addresses in the IP pool assigned to the webservers where the subscription is to be provisioned.


Ensure that there is an IP pool assigned to each webserver and there is at least one free IP address in the IP pools.

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