Search Engine: Elastic

Article ID: 120964, created on Apr 8, 2014, last review on May 9, 2014

  • Applies to:
  • Business Automation 5.5
  • Business Automation 5.4


Some notification is not sent by PBA-E, though all the settings seems to be correct.


The issue might be in not escaped # sign present in notification template body.

To verify that go to PBA Home> System> Settings> Notifications> Notification Templates. Search and select needed template. Go to HTML tab, press Preview. If there is not escaped # sign you will see the error:

Not escaped #. 

Do the same on Plain Text tab.


If you get the above error search for not escaped # sign in message body and escape it - \#.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 801221f8cd76fba7300d1e6817c8e08b 92711db0799e8aefe8e51f12dace0496 210d017ddc3a076d22f0f865b1cf0730 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF