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Article ID: 120948, created on Apr 8, 2014, last review on May 11, 2014

  • Applies to:
  • Plesk Automation 11.5


When I am chaning subscriptions status "Update the status of the webspace" task fails with error:

Connection problem: Please check the PPA system log /usr/local/ppa/log/plesk.log for details.

The following error is shown in /usr/local/psa/admin/logs/panel.log:

PHP Warning: First parameter must either be an object or the name of an existing class; File: /usr/local/psa/admin/plib/registry/EventListener/OnstatusChange.php,
Line: 123


The issue is caused by custom Parallels Plesk Panel Extension /usr/local/psa/admin/plib/registry/EventListener/OnstatusChange.php.


3rd Party Applications not provided by Parallels are not supported, please contact Independend Software Vendor in order to get support.

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