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Article ID: 120282, created on Feb 24, 2014, last review on May 16, 2014

  • Applies to:
  • Business Automation 5.5

Parallels Business Automation (PBA) 5.5.4 Release Notes

Important: Parallels Operations Automation (POA) 5.5 Update 2 is required to be installed.

New Features

  • API methods to get the Tax Registration ID by the Account ID
  • An API method to initialize a reseller
  • The ability to choose no backups when purchasing PACI service plans


  • New login names in PBA are validated more strictly

Fixed Issues

Public API

PBA-53419 During UpdateObjAttrList_API method call all the attribute values that have not been passed are reset to NULL.

PBA-53296 The UpdateObjAttrList_API method incorrectly treats the "personal" and the "company" attribute tags.

Account and Plans Configuration

PBA-54267 The "Account Verified" event is not initiated after the Account is activated from the "Verification required" status.

PBA-53697 The domain subscription stays disabled in POA after releasing the account from credit hold.

PBA-53649 It is impossible to create accounts if a unique attribute is disabled.

PBA-52756 The user information is not complete when placing the order using the Short Registration form in the store.


PBA-53498 Card information may be incomplete in PBA after a payment using the WorldPay gateway.

PBA-52859 The automatically added "\r" symbol at the end of the document description breaks ASSIST payment processing.

PBA-54481 It is impossible to attach a new payment for an open invoice if the previous SEPA payment has been cancelled.


PBA-54452 Billing orders should be created for PACI subscriptions that are put on Credit Hold.

PBA-53483 Custom comments are not saved for the orders.

PBA-53236 A consolidated invoice is not created for the account under certain conditions.

PBA-52919 The Daily Billing Process may fail if one account has failed to be billed.

Control Panel

PBA-54385 If a reseller has a negative balance, then HTML tags are shown in the "My Reseller Status" grid in the reseller's Customer Control Panel.

PBA-54122 The buttons, such as Delete, Resubmit for provisioning, Cancel order, are not displayed in the Order Queue.

PBA-54099 The “Domain Registrar” menu item appears with a spelling error in search results when using the PBA menu search tool.

PBA-53966 The session is not destroyed after logging out.

PBA-53731 Insufficient privileges for staff members to view the customer account details.

PBA-53318 The cached localized javascript files cannot be correctly updated after upgrading PBA to the version 5.5.

PBA-53246 On the Resource Rate Periods SKU screen, the Duration column shows the resource name and the Resource column shows the duration.


PBA-53200 The KAGATE PBA container may crash during the license synchronization.

PBA-52733 1-year KA licenses, which are not supported by PBA, still get imported on license synchronization, and fail to be provisioned if they have been sold.

PBA-51220 The order that includes the license may stay in the Provisioning status if the license requires activation.

Online Store

PBA-53014 Special symbols in the purchase scenario title may break the ability to edit plan publication settings.

PBA-52945 The Extended Description is shown in the Online Store instead of the Description of the Service Plan.

PBA-52742 Empty resource restrictions may break the PACI Online Store.

PBA-52734 Cannot order PACI Container or VM with Clustered Storage if the diskspace limit selected is greater than the local_space restriction.

PBA-52049 Resource prices are not updated in the store after the subscription period is changed.

POA Integration

PBA-53836 Critical identity theft vulnerability.

PBA-53378 It is not possible to switch the parent POA subscription from the Customer Control Panel.


PBA-54081 The administrative contact update fails for the domain registered with EURid, if this contact is not specified on the registrar side.

PBA-53948 The XML response from a Domain Registrar is not converted to UTF8, which may result in the errors.

PBA-53707 In the Customer Control Panel, during navigation over the screens for "Transfer Domain" the contents of the "Comments" field is duplicated.

PBA-53617 When logged into PBA as a Reseller and creating the Service Template on the Domains Management Gate, there is no button to choose the Name Servers Source.

PBA-53275 Domain availability response from whois server of the Joker registrar has been changed, and the whois result is shown incorrectly in PBA.

PBA-50570 When a domain is renewed in the RU-CENTER registrar, the domain expiration date may be set incorrectly after the renewal.

PBA-45759 The domain conflict resolver does not work for the domain ordered along with the additional resource.


PBA-53501 A reseller cannot add the vendors' resources to the composite resource.

Online Store

PBA-53949 It is possible to create a user in the Store ignoring the Login Settings.

PBA-53886 Security misconfiguration that allows certain brute force attacks.

PBA-53262 No TLD is displayed in the store for the domain registration if only one domain zone has been configured.

PBA-52676 It is possible to purchase a service plan in the online store without entering the required parameters.


PBA-53366 The PRODUCT_MANAG_VIEW_PLANS privilege does not allow viewing of the Service Plan information.

PBA-53299 It is not possible to open the list of Service Plans without the CONFIG_STORE privilege.


PBA-54198 The backspace sign is not escaped in the API method XML response.


PBA-54107 The locale.en file may become empty after running the script.

PBA-53214 It is not possible to view the Revenue Recognition report, or its values are incorrect, when additional resources are purchased.

Installation Instructions

New Installations






Installation files

RHEL6/Centos6 - 64-bit





Windows 2008R2 - 64-bit



Additional Information

  1. PBA will require a restart during the update.
  2. During the upgrade, all PBA packages will be upgraded to newer versions. If a backup is made with a server/VPS restart, then the private key for credit card encryption needs to be reloaded.
  3. Additional documentation can be found here:

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