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Article ID: 120256, created on Feb 21, 2014, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard 4.5


PA node is registered in OBAS according to PA Node Registration. Several PA subscriptions have been provisioned, however they are not available in user's CP:

  • Login to user's CP through PCC (OBAS PCC > Accounts director > Customers > %customer_name% > Login to CP) or directly (https://%pbas_node%/cp)

  • Select any PA subscription

  • The following error appears:

    PA control panel is currently unavailable. Please try again later.


The issue may be caused by invalid integration of PA and OBAS. Verify integration settings in OBAS and PA nodes:

OBAS PCC > Top > Service Director > Parallels Automation Manager > Nodes > %ppa_node% > General Settings

API address:
Frontend hostname:      https://%ppa_node%:8443      

PA > System > Settings > Public API

Access Point:

Where and are external and internal IP Addresses of PA node.

Misconfiguration may be one of the following:

  1. The node is in Not available status under Top > Service Director > Parallels Automation Manager > Nodes
  2. Incorrect NAT configuration: external IP Address is not bound to internal IP Address
  3. PA Frontend hostname is not available from OBAS node:

    [root@pbas ~]# curl -k https://%ppa_node%:8443/servlet/pbas/
    curl: (7) couldn't connect to host


  1. Go Top > Service Director > Parallels Automation Manager > Nodes > Node name, press Connect and enter the node credentials.
  2. Reconfigure NAT settings: bind IP Address to Alternatively you may change "API address" in OBAS and "Access Point" in PA to be the same.
  3. Reconfigure NAT or change rules for resolving “%ppa_node%” in /etc/hosts to make PA Frontend hostname be available from OBAS node.

See also

The PA control panel is currently unavailable (PBAS login is not allowed)

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