Symptoms

When accessing the reseller's customer control panel "Current Balance" and "Not Invoiced Purchases" in "My Reseller Status" (Account tab) show HTML tags "font color = red" in plain text instead of numbers in red.

Cause

The issue is confirmed as a product bug #PBA-54385, fixed in PBA 5.5.4.

Resolution

Update PBA to 5.5.4 or above: #116538.

Until update is installed, it is possible to create customization file to fix the issue:

  1. Make sure the directory /usr/local/bm/conf/wnd/BM/customization/customization is a symlink to /usr/local/bm/customization: 

    # ls -ld /usr/local/bm/conf/wnd/BM/customization/customization

/usr/local/bm/conf/wnd/BM/customization/customization -> /usr/local/bm/customization

    If not, configure it as described in Preparing Container chapter.

  2. In /usr/local/bm/customization/ folder create file CCP_AccountScreen_GetWin.xml with the following content:

    <window id="CCP_AccountScreen_GetWin">
  <elements>
      <input type="SCURRENCY_PML" id="CurrentBalance" prefix="<b>" postfix="</b>" visibility="vo"/>
      <input type="SCURRENCY_PML" id="CostSales" prefix="<b>" postfix="</b>" visibility="vo"/>
  </elements>
</window>

  3. Restart www service:

    /etc/init.d/www restart

Internal content