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Article ID: 120216, created on Feb 19, 2014, last review on Mar 8, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5


One of our customers made an order for an additional IP for Plesk Domain or Plesk Client subscriptions. But the order is still Pending state.


The following error appears in DEBUG PBA-S log (/var/log/hspc/hspc.log):

[2014/02/17 16:40:17] [ERROR] [28238] [HSPC::MT::BM::Subscription::PleskClientSubscription::provision_client_on_plesk] No free IPs found for Plesk


Verify IP pool of type "IPs for Plesk Domain and Client Hosting" exists:

Top > Service Director > IP Manager > IP Pools

Create new IP pool or allocate IP Addresses for existing IP pool.

If there are many free IP addresses of type "IPs for Plesk Domain and Client Hosting" in PBAS but the error still appears it is required to check these IP addresses on the Plesk nodes. It can be that these IP addresses are already registered on Plesk nodes. If such IP addresses are registered in Plesk but not used by any domain you may want to remove them from Plesk.

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