Symptoms

The password strength hints are not translated when creating a new user from the provider's or customer's control panels. The words "Very Weak", "Weak", "Very Strong" appear in English language even thought the user is logged in under a different locale.

Cause

The issue is caused by the bug with id PBA-53479, the necessary key words are missing in the locales.

Resolution

The bug is fixed in PBA 5.5.5, please update an installation.

As a workaround you may do the following:

  1. Add the required key words ("Very Weak", "Weak", "Very Strong") to the locale file as described in the article #116938.
  2. Move the file /usr/local/bm/conf/html/js/fValidate.<lang>.js to /tmp/
  3. Restart www.
  4. Clean browser cache.
  5. Access the system under the required locale, try to add user. Make sure the hints are translated. Make sure js file was regenerated.

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