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Article ID: 119878, created on Jan 29, 2014, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard 4.5


Number of subscriptions on the Hosting plans Top > Billing Director > Product Manager > Hosting Plans page does not include Graced subscriptions.

For instance


But a subscription is shown on the "Subscriptions" page of the hosting plan settings under Top > Billing Director > Product Manager > Hosting Plans > %hosting_plan% > Subscriptions

Note: Hosting Plan name may be different.


The subscription has status "Graced":


Such behavior was classified as the software issue PBAS-29258 and was fixed in OBAS 4.5.3 release.


Upgrade OBAS to the latest version.

As a workaround for versions older than 4.5.3, please renew the subscription and synchronize it with the latest version of the Hosting Plan.

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