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Article ID: 119620, created on Jan 14, 2014, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard 4.5


There is a Plesk Domain subscription %domain.tld% with a domain provisioned to Parallels Plesk Panel 11.5 for Windows. DNS record for DKIM exists in the domain's DNS zone (Top > Service Director > Plesk Manager > Domains > %domain.tld% > Log in to CP > Home > %domain.tld% > DNS Settings):

%domain%._domainKey.%domain.tld%.     TXT     p=MFwwDQYJKoZIhvcNAQEBBQADSwA...

Plesk Domain DNS synchronization task fails with following error:

[2014/01/08 18:02:44] [DEBUG] [10292] [HSPC::MT::Plesk::_domain2ascii] TRACE [04]: . . . -> HSPC::MT::DM::ToolsInt->domain2ascii (%domain%._domainKey.%domain.tld%) =>  [sw_die: rep2014-01-08_18-02-44 => Domain name is not valid IDN domain, call DM checks before convert]


Such behavior was classified as the software issue PBAS-29383 and was fixed in OBAS 4.5.1 release.


Upgrade OBAS to the latest version.

Hotfix for OBAS 4.5-55

Hotfixes for both architectures 32-bit and 64-bit are attached. Download the file and install the hotfix on an OBAS 4.5-55 node using the following commands:

~# rpm -Uhv perl-Net-IDN-Encode-2.100-1.%acr%.rpm
~# service hspcd restart

Where %arc% is i386 or x86_64 depending on architecture of the OBAS node.

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