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Article ID: 119544, created on Jan 9, 2014, last review on Apr 25, 2014

  • Applies to:
  • Operations Automation


Staff member is able to view installed applications for subscriptions outside of his "Managed subscriptions".

Steps to reproduce the general problem:

  1. Create ST with Shared Hosting + SiteApp (like Joomla, Wordpress).

  2. Create two subscriptions on same account.

  3. Create two staff members:

    • 1st manages only 1st subscription
    • 2nd manages only 2nd subscription
  4. Ensure that the 'Web Applications Management' privilege for staff member's role is set to 'Use' and applicable for both mentioned staff members.

  5. Log in as 1st staff member, create website, install Joomla.

  6. Log in s 2nd staff member, go to Applications tab, see that Joomla usage is 0, click on Joomla, ensure that you can see application that installed on website on 1st subscription.


The issue was identified as POA-82694. Please contact your Account Manager to trace the status of the issue.

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