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Article ID: 119506, created on Jan 8, 2014, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard


There is a Plesk Client subscription %plesk_client% in OBAS. The client has only one domain %mydomain.tld% in Plesk Panel.

There are mismatches with Disk Quota and Traffic between plan setting and control panel.

OBAS > Top > Service Director > Plesk Manager > Clients > %plesk_client% > Log in to CP

But other limits for Disk Quota and Traffic are shown in Plesk for domain:

Plesk Panel > Subscriptions > %mydomain.tld% > Open in Control Panel

How to make the statistics match?


Statistics of different Plesk objects is shown in OBAS and Plesk CPs.

  • statistics of Plesk Client %plesk_client% is shown in OBAS CP;
  • but statistics of Plesk Domain %mydomain.tld% is shown in Plesk CP.

Even if a client has only one domain, statistics for them is counted in different ways.

You may get the same domain statistics in OBAS CP by clicking on a domain name %mydomain.tld% and then "Open in Control Panel".


Plesk domain %mydomain.tld% has status "Auxiliary", so it is not managed through OBAS by design. Domain limits should be changed through Plesk Panel:

Plesk Panel > Subscriptions > %mydomain.tld% > Customize

or through OBAS:

OBAS > Top > Service Director > Plesk Manager > Clients > %plesk_client% > Log in to CP > Home > %mydomain.tld% > Customize

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