Search Engine: Elastic

Article ID: 119264, created on Dec 23, 2013, last review on Jul 14, 2018

  • Applies to:
  • Business Automation


Domain renewal order fails. An error in the registrar log depends on the registrar:


<response><result code="2201"><msg>Authorization error</msg>


<item key="response_text">Unknown domain:</item> 
<item key="action">REPLY</item> 
<item key="response_code">465</item> 
<item key="is_success">0</item>


Domain was manually transfered to another registrar. To verify it, check the domain information with any whois service.


Check the domain information with whois service and if domain was transfered away, cancel the corresponding domain subscription. If the cancellation order fails, refer to the article #115183.

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