Search Engine: Elastic

Article ID: 119252, created on Dec 21, 2013, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard 4.5


The following notification is shown in OBAS Provider's Panel (

Parallels Business Automation - Standard license update has been failed.

Using instructions from this KB I've verified that is resolved correctly, all ports are opened and connection to from the OBAS node is possible.


It's by design that license key update is possible after "License Update Date - license key property.

For current OBAS license key the update data ("License Update Date") is in the future:

Top > Configuration Director > License Manager > Parallels Business Automation - Standard Licenses > Management Node
License Update Date     21-Dec-2013                        

Debug OBAS log gives "License key is not prolongated yet" on license key request:

[2013/12/20 17:22:28] [DEBUG] [6984] [HSPC::LM::MN::Update::update_license] request to KA: <?xml version="1.0" encoding="UTF-8"?><methodCall><methodName>pkp13.getKey</methodName>
[2013/12/20 17:22:29] [DEBUG] [6984] [HSPC::LM::MN::Update::update_license] response from KA: <struct><member><name>resultCode</name><value><int>2</int></value></member><member><name>resultDesc</name><value>
<string>License key is not prolongated yet</string></value></member><member><name>detailResultCode</name><value><int>2021</int></value></member></struct>


The license key will be updated automatically after "License Update Date".

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 70a5401e8b9354cd1d64d0346f2c4a3e 624ca542e40215e6f1d39170d8e7ec75

Email subscription for changes to this article
Save as PDF