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Article ID: 119247, created on Dec 20, 2013, last review on Jun 8, 2016

  • Applies to:
  • Operations Automation 5.5


On Autoscale tab in OACI section of Customer Control Panel RAM Autoscale is not shown for some customers.


This is due to PSBM-21920 and PSBM-21913.

RAM Autoscale option is disabled for VMs in OACI because of a limitation in PCS. When the corresponding bugs are fixed, it will be possible to enable RAM Autoscale by modifying IM-config.xml.


PSBM-21913 has been fixed in PCS(currently - Virtuozzo) update 6.0.6

PSBM-21920 remains a limitation of Parallels Cloud Server(currently Virtuozzo) which will be fixed in one of its upcoming updates.

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