Search Engine: Elastic

Article ID: 119246, created on Dec 20, 2013, last review on May 9, 2014

  • Applies to:
  • Operations Automation 5.5


In CCP in Autoscale section after enabling Autoscale, selecting new RAM/CPU parameters and clicking 'Save changes' nothing happens. No errors are shown. Autoscale still shown as not enabled.

PACI-im.log contains the following error message:

[im1], step 1 (VE autoscale rules delivery), mode: EXEC, state:CALLBACK] - invoked callback for reqId 138
2013-12-12 01:20:05,109 (2056eb26-336f-4760-95fa-86b034f63601) DEBUG Pipeline [Shared executor thread #2 @1] - Running pipeline #7564 [(AUTOSCALE_RULE_DELIVERY for: VeId [customerId=1009684, name=sapphire]), created at node [im1], step 1 (VE autoscale rules delivery), mode: EXEC, state:CALLBACK]
2013-12-12 01:20:05,109 (2056eb26-336f-4760-95fa-86b034f63601) ERROR AutoscaleRulesManagementTask [Shared executor thread #2 @1] -  AutoscaleRuleDeliveryTask.error(17, Not writable)


Parallels Dispatcher crashed, but after it was started snmpd cannot work with it, or snmpd hanged.


The behavior of snmpd will be improved in scope of the request #CCU-7262.

For now please restart snmpd on the problem node if you face such issue. After that it will be possible to enable Autoscale.

~# service snmpd restart
Stopping snmpd:[  OK  ]
Starting snmpd:[  OK  ]

Please also contact your account manager regarding CCU-7262.

5b048d9bddf8048a00aba7e0bdadef37 caea8340e2d186a540518d08602aa065 5356b422f65bdad1c3e9edca5d74a1ae 2554725ed606193dd9bbce21365bed4e e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF