Symptoms

As Provider I want to configure the PBA Online Store to ask tax registration number on the customer registration form.

The PBA Online Store Guide suggest using the USE_TAX_REG parameter which indicates if the tax registration number is used in the Online Store.

However, the USE_TAX_REG parameter does not appear in the PBA Provider Control Panel at Product Director > Online Store Manager > General Parameters.

Cause

The USE_TAX_REG parameter is obsolete and is not used in the modern PBA versions. The documentation will be corrected in the future PBA updates.

Resolution

Follow the steps below to force customers to specify Tax Registration Number/ID in the Online Store:

  1. Log into the PBA Provider Control Panel

  2. Go to Configuration Director > Sales & Financial Settings > Country Specific Settings

  3. Click on the country for which Tax Registration Number should be required

  4. Click Edit and set the 'If Tax Registration required for persons' and 'If Tax Registration required for companies' parameters to 'Required' if necessary.

  5. Synchronize the Online Store at Product Director > Online Store Manager > Synchronization Settings.

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