Search Engine: Elastic

Article ID: 119001, created on Dec 4, 2013, last review on Apr 30, 2014

  • Applies to:
  • Plesk Automation 11.1


Why Default Parallels Page is shown when trying to open Customers Control Panel using IP address or hostname for customer's website, e.g. ?


This is an expected behavior in PPA. Such login way could be used with Plesk Panel servers, but not in PPA, because IP address/server of management node of PPA could be different from IP address/server of customers domain.

All customers should use hostname or IP address of management node https://<IP_management node>:8443 to connect to Customers Control Panel.

c1ecc6010feff26cb42d1d14a7881dd6 e0aff7830fa22f92062ee4db78133079 caea8340e2d186a540518d08602aa065

Email subscription for changes to this article
Save as PDF