Symptoms

The revenue recognition report shows incorrect values, the sum for the first month is more than for the others.

Cause

Additional items of the resource(s) were purchased. Revenue recognition report is generated incorrectly for the resources with quantity more than 1. The quantity of the resource is not used in calculations, monthly value is calculated as plan recurring fee + recurring fee for 1 item of each resources, the rest amount is added to the first month. The issue is identified as a bug with id #PBA-44164, which is to be fixed in one of the next product versions.

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