Search Engine: Elastic

Article ID: 118552, created on Nov 12, 2013, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard


It s impossible to add a CNAME DNS record which includes an underscore symbol, like _domainkey.


Such behavior was classified as the software issue PBAS-30214. It was fixed in OBAS 4.5.6


To resolve the issue, please upgrade to 4.5.6 as described in How to upgrade OBAS system to the latest available version.

Hotfix for 4.5.5

If upgrade is not an option for you, there is a hotfix for OBAS 4.5.5. If your OBAS version is older than 4.5.5, please upgrade to 4.5.5 before applying it.

To apply the hotfix:

Please download 64-bit hotfix or 32-bit hotfix depending on your OS and install it by running the commands below.

For 64-bit OS:

# rpm -Uvh hspc-domain-manager-4.5.5-41.swsoft.x86_64.rpm

# service hspcd restart

For 32-bit OS:

# rpm -Uvh hspc-domain-manager-4.5.5-66.swsoft.i386.rpm

# service hspcd restart

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

See also

Easy DKIM in Amazon SES

Underscore character in CNAME record names for DKIM verification

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065

Email subscription for changes to this article
Save as PDF