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Article ID: 118543, created on Nov 11, 2013, last review on Nov 11, 2013

  • Applies to:
  • Plesk Automation


I try to add Apache based service node under Top > Infrastructure > Service Nodes in Parallels Plesk Automation, but task fails with error:

ERROR: There is no product with ID plesk


Plesk Panel was installed to the service node before node registration. It is necessary to use clean CentOS operation system to register Apache/Postfix service nodes.


  1. Cancel current tasks in System > Task Manager.

  2. Remove service node under Infrastructure > Service Nodes

  3. Reinstall OS on the service node to get rid of Plesk packages.

  4. Add node again.

Please refer to the documentation to get additional information and service node requirements.

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