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Article ID: 118541, created on Nov 11, 2013, last review on May 9, 2014

  • Applies to:
  • Plesk Automation


Could not move subscription, operation fails with error below:

#ppa-move-subscriptions copy-hosting config.ini
Failed to perform an action on subscription ''. Exception message: [2006] Subscription #0 does not exist.


Parallels Plesk Automation moving tool uses method "pem.getDomainSubscription" to get subscription ID, it is used to get subscription which provides dns hosting, but not the webhosting. As a result move fails in case if subscription uses external DNS hosting. The issue considered to be a software issue, internal request id TP-143140. It will be fixed in future product updates.


  1. Switch DNS hosting to internal:

      Top > Operations> DNS Manager > DNS zones > > DNS > Switch DNS hosting to internal.
  2. Move subscription:

    #ppa-move-subscriptions copy-hosting config.ini
  3. Switch DNS hosting to external back.

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