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Article ID: 118527, created on Nov 9, 2013, last review on Apr 29, 2014

  • Applies to:
  • Odin Business Automation Standard 4.x


When I click "Download PDF" on an invoice in either the PCC or the RCC the browser sits their spinning (Waiting for ...) and the PCC/RCC becomes unusable and eventually times out.


  1. Utility for PDF generation (Top > Configuration Director > Miscellaneous Settings > PDF Generator Setup) runs too slow:

    [root@pbas ~]# /usr/bin/htmldoc --no-embedfonts --quiet --webpage -f /tmp/%target_file%.pdf /tmp/%source_files%.html
  2. Printable form (Top > Configuration Director > Miscellaneous Settings > Printable Forms > FORM_ID) contain some images from EXTERNAL.DOMAIN.TLD. According to /etc/hosts file, this domain is resolved to internal IP Address on PBA-S node:

    [root@pbas ~]# cat /etc/hosts


Commented that line so that EXTERNAL.DOMAIN.TLD is resolved to according to DNS. The PDF files are now available by clicking on "Download PDF" button.

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