Symptoms

The configure.pl script fails on PBA for Windows 2008 R2 server with the followin error message:

OLE Error: Win32::OLE(0.1709) error 0x8004100e
after character 0 in "winmgmts:root\WebAdministration" at native/win/IISManager.pm line 175.

Cause

The 'IIS Management Scripts and Tools' role service is not installed on the Windows server.

Resolution

Install the 'IIS Management Scripts and Tools' role service on the Windows server using either of ways below:

  1. Via Server Manager > Roles > Web Server(IIS) > Add Role Services.

  2. Run the PowerShell as Administrator and execute the following commands:

    import-module servermanager
Add-WindowsFeature -Name "Web-scripting-Tools"

Internal content