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Article ID: 118448, created on Nov 5, 2013, last review on Sep 30, 2015

  • Applies to:
  • Business Automation 5.5
  • Business Automation 5.4


After PBA for Linux migration from RHEL4/CentOS4 to RHEL6/CentOS6 the 'Download PDF' feature does not work, customers cannot download invoices/payments as PDF files.

Also, invoice or payment notifications sent to customers do not have PDF attachments.


The html2pdf conversion tool was configured in PBA, this package is not shipped with PBA 5.4 and above anymore.

During the migration the new PBA 5.4 server is installed, so the package bm-html2pdf is missing after the migration.


You can either:

  1. Reconfigure PBA to use the htmldoc as HTML to PDF conversion utility which is shipped with PBA 5.4 and above. Refer to the PBA documentation - Enabling PDF Conversion for more details.


  2. Use any other third-party html to pdf generation utility, e.g. download html2pdf or any other third-party tool.

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