Symptoms

The user is prompted to enter the login/password when purchasing the new service in CCP when the redirect to on-line store is configured.

Cause

Incorrect redirect settings.

Resolution

For such authorization (from CCP to store) to work correctly the redirect settings must be configured:

  1. Create redirect. You can find instructions in the documentation for PBA-E 5.4 or for PBA-E 5.5.

    URL shall be NAME_PATH= if you want the user to be redirected to the first screen of the store.

  2. Synchronize the store:

    PBA 5.4: Home > Product Director > Online Store Manager > Synchronization Settings Synchronize button

    PBA 5.5 Home > Products > Online Store Synchronize Now button

  3. Set the correct redirect settings

    PBA 5.4: Home > Configuration Director > Miscellaneous Settings > Redirect Settings > New Subscription

    PBA 5.5 Home > System > Settings > Customer CP > New Subscription

    for example:

    https://myonlinestore.com/index.php?redirect=my_redict_name&operationType=login&Token=@@User_Token@

    set Target to Main Frame for store be opened in a frame of CCP.

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