Symptoms

Cannot create Sharepoint site. The following error is shown in CCP:

"You cannot add a new site because you have reached the subscription resource limit or the content quota is completely distributed among the existing sites. "

Cause

Some of the required resources in the subscription do not have any amount available.

Resolution

Check the following resources on the issued subscription in POA > Operations Director > Subscription Manager > Subscriptions > <Sub_ID> > Resources.

  1. Main (parent) Sharepoint resource. This resource in based on "Sharepoint sites" resource class and controls the whole number of allowed Sharepoint sites.

  2. "Diskspace" resource and "SharePoint Storage Quota". Make sure 'Available' is more than 0 for these resources (minimum diskspace quota for 1 Sharepoint site is 2Mb).

Internal content