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Article ID: 118173, created on Oct 24, 2013, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation


The Microsoft Lync 2010 Attendant does not connect automatically to Lync servers. As a Lync user I want to perfomm manual configuration of the Lync 2010 Attendant on my machine.


  1. Find the external Lync access server name and port in the POA Customer Control Panel:

    • Switch to the 'Microsoft Lync 2013' tab
    • Click 'Settings':

    Your text to link here...

    -Remember the values in the 'Configuration' section:

    Your text to link here...

    Note: if you do not have access to the 'Settings' menu in the POA Customer Control Panel, ask your Parallels Automation account administrator to provide the Lync server name and port.

  2. Run the Microsoft Lync 2010 Attendant. Specify the 'Sign-in address' and click the 'Change settings' link:

    Your text to link here...

  3. Specify the external Lync server name and port, and then click 'OK':

    Your text to link here...

  4. Click the 'Sign-in' button in the main Lync 2010 Attendant window.

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