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Article ID: 118144, created on Oct 23, 2013, last review on May 11, 2014

  • Applies to:
  • Odin Business Automation Standard 4.3


Provider or reseller may change owner of a PBA-S hosting subscription usual way:

Top > Account Director > Subscription Manager > Subscriptions > %subscription% > Change Account

But owner of a registered elsewhere domain assigned to the subscription is not changed in PBA-S version before 4.5:

Top > Service Director > Domain Manager > Domains

Owner of registered elsewhere domain is changed together with hosting subscription in PBA-S since version 4.5. Here is request ID:

PBAS-26908 - The owner of the domain registered elsewhere, is not changed, when the subscription's owner is changed


Upgrade PBA-S to version 4.5 or higher once it's released.

Hotfix for PBA-S version before 4.5

Since the issue requires complex manipulations with the database, it is recommended to contact Parallels Technical Support for assistance.

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