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Article ID: 118104, created on Oct 22, 2013, last review on May 7, 2014

  • Applies to:
  • Business Automation


Deferred Revenue reports shows the amount of invoiced but not yet provided services. It can be created from: Home > Finance > Reports > Deferred Revenue (PBA 5.5).

Deferred Revenue report is calculated incorrectly in the following situations:

  1. if a subscription during its life-cycle has been renewed on different periods;
  2. if additional resources were purchased. For months after subscription expiration date deferred revenue should be zero, but it shows a value = total of upgrade order/the subscription period in months.


Both situations are considered to be incorrect product behaviour:

  1. an issue with internal id PBA-51878 (fixed in PBA 5.5.3);
  2. an issue with internal id PBA-52019 (fixed in PBA 5.5.3).


Update PBA to 5.5.3 or above.

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