Symptoms

On attempt to follow the link from the e-mail sent after Primary E-mail Address for Exchange mailbox was changed, the error is shown in browser:

An unforeseen error occurred. Please contact your provider. Error ID: xxxxx.

In poa.debug.log the following error appears:

Unauthenticated call to XXX. CORBA sessions must be authenticated using hub::acquire_own_cred 

Cause

The issue has been reported as POA-79715.

Resolution

Please contact your account manager regarding POA-79715

Internal content