Search Engine: Elastic

Article ID: 117898, created on Oct 11, 2013, last review on Sep 22, 2016

  • Applies to:
  • Business Automation


  • The subscription is based on DUMMYGATE service template

  • Upgrade order for a resource fails with:

    "Could not install Resources to PEMGATE: Parallels Operations Automation error #error_code #2006, extype_id #200, module_id #ResourceManagement, Subscription #ID does not exist"

Attempt to open Resources tab for this subscription in PBA-E results in same error. Daily billing for account who owns this subscription fails with the same error reported in BM.log.


Since the subscription is based on DUMMYGATE service template, the subscription is not created on POA side, POA resources cannot be added to the subscriptions based on DUMMYGATE.


You will have to remove the resource from the service plan as there is no way to provision POA resources to DUMMYGATE subscriptions:

  1. Remove resource rate from the subscription and the service plan.
  2. Synchronize the subscriptions with changed service plan with option Remove obsolete resource(s) and Install into Provisioning System = Not install.

Adding POA resources to service plans based on DUMMGATE templates shall not be possible. Possibility to perform such operation means service gates misconfiguration. To correct it, remove PEMGATE from the list of supplementary gates:

Home> External Systems Director> Service Gates>
Service Gate # 2 Dummy Gate 
Supplementary Gate

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