Symptoms

Provider configured registrar in PBA Domain Manager to register domains manually like it is shown on the screenshot below:

Despite of the shown above configuration domain order was processed automatically although corresponding domain operation is configured as 'Manual' for the corresponding registrar.

Cause

Domain operation was configured as 'Manual' after order was processed.

Resolution

Contact the Parallels Support Team if you need to find out when domain operations were configured as 'Manual' to be able to compare this time with the time when the domain order in question was processed.

Internal content

Link on internal Article