Symptoms

Provider cannot open customers' orders in PBA Control Panel at Operation Director > Sales Manager > Customers Orders, the error message like this is dispalyed when clicking on any order:

Parse page error: Window BM::b9504c4ff1f224a0 not found

Cause

The PBA Application Server (Management Node) may have used up all available diskspace, as a result PBA cannot create any temporary file on disk.

Resolution

Make sure that the PBA Application Server has free diskspace, increase the diskspace if necessage.

If the PBA Application server is installed inside a Virtuozzo VPS, use the command below on the Virtuozzo hardware node where VPS is located to increase the diskspace on-the-fly:

vzctl set [CTID] --diskspace [diskspace] --save

Replace [CTID] with the ID of the PBA Application Server VPS and [diskspace] with the new diskspace limit.

Internal content