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Article ID: 117416, created on Sep 21, 2013, last review on Jul 14, 2018

  • Applies to:
  • Odin Business Automation Standard


It is impossible to buy a hosing plan from CP in OBAS 4.3.2.

The following error is shown:

Dear customer, we can not accept your order at the moment due to technical reasons. 
We would appreciate if you come back to us later and try to process again.
We apologize for the inconvenience.

The following error appears in OBAS log (/var/log/hspc/hspc.log) as an order creation in CP fails:

[2013/09/21 03:44:40] [FATAL] [26585] [HSPC::Exc::Mysql::new] DBD::mysql::st execute failed: Table 'aspc.bm_store_stat' doesn't exist at /usr/lib/perl5/site_perl/5.8.8/HSPC/ line 238.


The table bm_store_stat is missing in OBAS 4.3.2 database.


Upgrade OBAS to the most recent version as advised in KB article How to upgrade OBAS system to the latest available version?.

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