PA 11.1.15 node is registered in OBAS 4.3.
Order Hosting Plan "PPA Subscription" through the store and wait for provisioning. After some time, the order is completed successfully and subscription becomes active in OBAS.
On PA side the task "Create the user account" fails on updating user preferences. Also other tasks depending on this one fail:
---8<--- 97033 Prepare data for the mail service in the subscription #176 Unprocessed 97030 Create the blank subscription #176 in the Hosting Panel Unprocessed 97032 Prepare data for the web hosting service in the subscription #176 Unprocessed 97025 Register the user account #88 in SSO Unprocessed 97024 Create the user account #88 Failed --->8---
Task fails with the error:
---8<--- Task ID 97024 Queue name POA_customer_49 Task name Create the user account #88 Task description Create the user account in the Hosting Panel. Queue status Failed Start not earlier than May-25-2013 04:47 Method name createUser on SCREF:PleskIntegration:0 Last execution output Unable to set "locale" argument's value ("en-CA"): The specified interface language pack files do not exist in the system. --->8---
The problem has been fixed in PA since version 11.5.
Hotfix for PPA 11.1. To install it:
Get PleskIntegration.so.22.214.171.124 from the archive attached.
Backup the original one and replace it:
[root@ppa ~]# ll /usr/local/pem/libexec/PleskIntegration.so.126.96.36.199 -rwxr-xr-x 1 root root 7070894 May 29 19:08 /usr/local/pem/libexec/PleskIntegration.so.188.8.131.52
[root@ppa ~]# service pem restart