Search Engine: Elastic

Article ID: 117376, created on Sep 19, 2013, last review on Jul 9, 2014

  • Applies to:
  • Business Automation


"Used In" tab is empty in the notification template:

Home> Communication Director> Notification Manager> Notification Templates>
Notification Template Name

even though the template is in use (configured in the event handler or used as a subtemplate in another template).


"Used In" tab only shows notifications configured in:

  1. the order flow transitions (Success/Fail Template Name);
  2. the notification schedule details;
  3. the specific service plan settings (Notification Template setting in the plan).

There is an existing feature request to extend functionality of this tab.

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