Symptoms

When Provider tries to delete a VPS in Top > Service Director > Virtuozzo Manager > VPS Hardware Nodes > HNODE > VPS > SOMEVPS the following error is displayed:

Host deletion failed There are customers webspaces on the host. Try to remove them first.

Cause

The domain service for this VPS is present in the Apache application.

Check Top > Service Director > Virtuozzo Manager > VPSs > HNODE > Applications > Apache > Customer service includes

Resolution

Search for the failed or rescheduled task which names start with one of the following:

  • Cleanup Apache domain service
  • Remove logfile
  • Remove user

Process such tasks to ensure consistency of the POA Database.

Internal content