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Article ID: 117165, created on Sep 6, 2013, last review on Jul 14, 2018


License activation error happens every month.


The problem is caused by the error in the product.


  1. Download archive with fix from here.

  2. Unpack the archive:

    tar zxf License_fix.tar.gz --backup -C /hsphere/local/home/cpanel/hsphere/WEB-INF/classes/psoft/license/
  3. Set permissions and owners for unpacked files:

    chown root:cpanel /hsphere/local/home/cpanel/hsphere/WEB-INF/classes/psoft/license/OFLicense*.class
    chmod 640 /hsphere/local/home/cpanel/hsphere/WEB-INF/classes/psoft/license/OFLicense*.class
  4. Restart the Control Panel:

    service httpdcp restart.  

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