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Article ID: 117074, created on Sep 3, 2013, last review on Jul 14, 2018

  • Applies to:
  • Business Automation


Credit card payments through the Verisign payment system started failing in PBA with the following error message:

Processor not available

Response from Verisign in the PBA system log VERISIGN.log looks like this:

RESULT=102&PNREF=XXXXXXXXX&RESPMSG=Processor not available&PREFPSMSG=No Rules Triggered

No changes were made to the configuration of the Verisign payment system in PBA recently.


The problem must be lying on Verisign side.


Contact Verisign support for resolution.

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