Search Engine: Elastic

Article ID: 116942, created on Aug 27, 2013, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation 5.5
  • Operations Automation 5.4


The task to remove a Lync user fails with the following diagnostics:

Script Lync.RemoveUser fails. See inner exception.
Execution of script finished with error(s).
Simple URL cannot be specified for a nonexistent SIP Domain. Please add the SIP Domain first.


Most likely, the Lync installation is misconfigured: some simple URLs remain, while the SIP domains were removed.

This issue will be resolved in a future update to Lync package in the scope of the request APSA-4766.


Use the RemoveUnusedDomains script to resolve the problem. Refer to the Knowledgebase article RemoveUnusedDomains script for APS package Lync 2010 for more details on how to apply the script.

After the script is executed, re-run the failed tasks in POA Task Manager.

ac82ce33439a9c1feec4ff4f2f638899 caea8340e2d186a540518d08602aa065 5356b422f65bdad1c3e9edca5d74a1ae 2554725ed606193dd9bbce21365bed4e 5b048d9bddf8048a00aba7e0bdadef37 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF