Search Engine: Elastic

Article ID: 116907, created on Aug 23, 2013, last review on Dec 13, 2015

  • Applies to:
  • Operations Automation 5.5
  • Business Automation


As Provider I want to configure BA to send different notification templates for different Service Plans.


  1. Create notification template with "Subscription Notification" message type in BA Provider Control Panel at Settings > Notifications > Notification Templates.

  2. Specify existing notification template in the Service Plan:

    • Go to Products > Service Plans
    • Click on the needed plan
    • Press "Edit"
    • Specify the desired template in the "Notification About Service Provisioning" parameter
    • Save changes

Notification based on the configured template will be send upon subscription creation on the Service Plan (except the subscriptions created via API).

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 5b048d9bddf8048a00aba7e0bdadef37 5356b422f65bdad1c3e9edca5d74a1ae 2554725ed606193dd9bbce21365bed4e

Email subscription for changes to this article
Save as PDF