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Article ID: 116553, created on Jul 25, 2013, last review on May 8, 2014

  • Applies to:
  • Operations Automation


A customer imported existing Exchange public folder in POA, however, they are not visible in Customer Control Panel and corresponding POA background task 'Actualize list of public folders for organization' fails with the error message like provided below:

Public folder '/P001000101/Reports/Finance.' has invalid name

Public folder '/P001000101/Reports/Finance / Sales' has invalid name


Correct the name of the problem public folder using native Exchange tools: - Outlook - Outlook Web Access - Exchange Management Shell - Exchange Management Console

Then resubmit the failed task in POA.


The public folder mentioned in the failed POA task has illegal name: - It ends with the '.' (dot) sign - It contains '/' (slash) character - It ends with ' ' (space) character

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