Article ID: 116303, created on Jun 20, 2013, last review on Jul 14, 2018
- Applies to:
- Operations Automation 5.5
- Operations Automation 5.4
A customer cannot create Exchange mailbox, corresponding POA task 'Create
mailbox with E-Mail Address ' fails with the error message
Property expression "<value>" isn't valid.
Valid values are: Strings that includes '@', where '@' cannot be the last character
Property Name: UserPrincipalName
More detailed problem diagnostics is as follows:
Provisioning request failed. Error in 'SW ManagedExchange.CreateMailbox'.
Exception calling "Execute" with "3" argument(s): "Property expression "johndoe" isn't valid. Valid values are: Strings that includes '@', where '@' cannot be the last character Property Name: UserPrincipalName"
At C:\Program Files\Parallels\Windows Provisioning Engine\Providers\Common\ProviderUtils\ProviderUtils.psm1:53 char:26
+ [void]$Context.Execute <<<< ($Provider, $Method, $exec_data)
A Service User which a customer wants to create Exchange mailbox for an
invalid login name. Service User login name must be in the e-mail address
format, like firstname.lastname@example.org.
In the example of the failed task above it can be seen that Service User login
name is just 'johndoe', it is invalid value. The screenshot below shows good
Service User #775 and Service User #791 with incorrect login name:
Log into POA Customer CP under the problem customer account, find the problem
Service User at the 'Users' tab and either change login name for the
problem user to the valid value (in the e-mail address format) or re-create
Service User from scratch (if it does not have any service assigned yet).