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Article ID: 116231, created on Jun 5, 2013, last review on Jul 14, 2018

  • Applies to:
  • Business Automation 5.4

Release Notes

Full release notes for Parallels Business Automation (PBA) version 5.4.14 can be downloaded here.

New Features


PBA-47868 Add new core API BankAccountAdd_API

Functional Changes

Certificate Plug-Ins

PBA-34722 Incorrect contact information is passed to eNom on the certificate request

Domain Plug-Ins

PBA-44296 WHOIS registrar can get stuck if WHOIS server accepts connections, but does not respond

PBA-46969 Support of Standard EPP schema for Nominet domain plug-in


PBA-45870 Several transactions can be generated for one document

Installation and Configuration

PBA-44944 The "" file is rewritten during PBA update


PBA-46960 The Checkout page for PACI orders does not contain the "Total Estimated Price per Month"

Plans Management

PBA-47870 The "Freeze prices" option does not prohibit resource price synchronization with the service plan

Trouble Ticket System

PBA-45751 PBA does not allow multiple users with the same email address to log in to Kayako

Fixed Issues


PBA-46778 The SubscriptionWithIDAdd_API method does not set RenewPointType; as a result, the subscriptions are not renewed automatically

PBA-47076 Incorrect ARDocuments behavior with Cancellation order placement by PlaceSubscriptionCancellationOrder_API with CancelType = 10 (customer is refunded)

Billing Process

PBA-46355 It is not possible to cancel ABP subscription if a resource rate has been removed from the service plan

PBA-46697 The "Auto Apply Credits" option does not work

PBA-47252 An Order becomes Completed if no Payment or Invoice is attached to it; in this case, the Consolidated Invoice is enabled

Certificate Plug-Ins

PBA-47166 The eNom SSL plug-in incorrectly handles the "Refunded" certificate status

Configuration Settings

PBA-46941 The Attributes fields are absent for the provider in the Provider Control Panel

Customer Control Panel

PBA-46386 Error appears in Customer Control Panel if one tries to upgrade resources for subscription in the "Ordered" status

PBA-46968 The extra link "Add new payment method" is shown in Customer Control Panel on the Confirmation step of the Renew wizard

Domain Plug-Ins

PBA-46487 Domain Transfer to InternetX for domains fails due to incorrect format of the "uk_type" parameter

PBA-47307 Incorrect renewal request may be sent to eNom if a domain expiration date has passed already


PBA-46757 Domain conflict resolver may break subscription provisioning if domain is not yet created in POA


PBA-47869 A credit card removal disables Auto Payments for an account

POA Integration

PBA-43885 The default locale for a customer is propagated from PBA to POA

Provider Control Panel

PBA-46942 It is not possible to edit the description of Reason Codes


PBA-47860 Resource upgrades may work incorrectly on plan switch if resource has been downgraded below included value


PBA-46777 SSL vulnerabilities

The issues related to insufficient authorization have been fixed. Issue IDs: PBA-46155, PBA-47044, PBA-47545

Skins and Design

PBA-47370 The Service Plans list in the Store is displayed incorrectly if the Plans have some periods disabled


PBA-27581 There is no description of PBA behavior with Freeze Prices option in Providers and Resellers Guides

PBA-44642 Need to update the PBA Provider's Guide/Help in the section External Hepldesk (Kayako)

PBA-45493 Add description of the new Store General parameter to documentation

PBA-46708 Accept "Terms and Conditions" in PlaceOrderAndAuthorize_API call

PBA-47066 Different links to the PA Hardware Requirements document on POA and PBA documentation pages

PBA-47668 Installation of PBA update removes per-user customization; this must be mentioned in documentation

PBA-47853 Wrong path is specified in the instructions on page 97-98 in Online Store Guide

Update installation information

During update installation, PBA-E services on the PBA-E application server will be stopped.

With update installation on Linux, PostgreSQL server service will be restarted several times.

With update installation on Windows, a PBA-E application server reboot may be required.

Expected downtime depends on the amount of time required to make a pre-upgrade backup and on the source product version.


Note: Re-install custom plugins before running ./ according to article #116201 PBA 5.4 Installing custom plug-ins during PBA update.

Before re-installation, all custom plugins must be rebuilt using the new SDK (find link above).


Windows 2003
Windows 2008
App App App App
Store Store Store Store
DB DB    


  Linux Windows
New Installation Deployment Guide Deployment Guide
Update Update Guide Upgrade Guide
Migration Migration Guide  

Known issues

If integration with the Kayako External Helpdesk is used, the "kayakofusion.php" integration file must be re-uploaded to the Kayako server since there were changes related to the External Helpdesk module in this update.

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